Terms & Conditions

Welcome to SAREE TREE!

The portal, SAREETREE.COM a partnership company incorporated under the Companies Act, 1956. Saree Tree enables sale and purchase of diverse range of products listed on the Platform from time to time 

The Platform is owned by Fabviva a company incorporated under the Companies Act, 1956 with its registered office at :  533, 5th Floor, D R India Textile Hub, B/H Raghuvir Business Empire, Archana School Road, Parvat Patiya, Surat, Gujarat, 395010

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

1. TERMS AND CONDITIONS FOR USE OF THE PLATFORM

1.1. Any person who access and/or use the Platform in any manner you, shall be subject to these terms and conditions for use and be bound by the policies formulated by Sareetree.Com

1.2. These terms and conditions for use, the policies as list above, and such other policies or terms as may be prescribed by Sareetree.Com Terms together constitute a legally binding agreement between the You and Sareetree.Com, in connection with the access to or use of the Platform. You are requested to read these Terms carefully before accessing or using the Platform.

1.3. Sareetree.Com may update/modify/amend these Terms (including any portion of it) at any time, with or without advance notice.

1.4. Using the Services or accessing the Platform constitute your consent to the Terms. By using the Platform, the you signify your acceptance of these Terms and agrees to be legally bound by them. If at any time, you do not agree or wish to be bound by these Terms, you may not access use the Platform. These Terms supersede all previous terms and conditions communicated to you by Sareetree.Com, for the use of the Platform and all rights and liabilities of Sareetree.Com with respect to any Services to be provided will be limited to the scope of these Terms.

1.5. This document is an electronic record in terms of the Information Technology Act, 2000 (“IT Act”) and rules made thereunder as may be applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the IT Act. This electronic record is generated by a computer system and does not require any physical or digital signatures.

1.6. In addition to these Terms, you may be required to comply with the terms and conditions of the third parties, whose links are contained/embedded in the Services. It is hereby clarified that Sareetree.Com shall not be held liable for any transaction between the User and any such third parties.

 

1. REGISTRATION

1.1 Registration. In order to avail the Services, you will be required to register on the Platform. Registration is a one-time process and is free of cost. You may register in one of the following ways:

1.1.1 By creating an Sareetree account: by providing the relevant information for the creation of your account on the Platform. Following this, an account with an exclusive user name and password (basis your inputs) will be created by Sareetree.Com for you.

1.1.2 By using a third-party account: you may use the login credentials of the account maintained by the User with a Sareetree.Com -integrated third-party (illustratively, Google or Facebook), in which case you will also be subject to relevant third-party terms and conditions applicable to such account.

 

1. USER WARRANTIES AND RESTRICTIONS

2.1 You may use the Platform for reasonable and lawful purposes only, and shall not indulge in any activity that is unlawful or harmful to the Platform or its content. You are provided with a limited license to access and use the Platform, solely for the purpose of availing the Services, subject to these Terms.

2.2 You will not:

2.2.1 Delete or modify any content on the Platform, including but not limited to, any information regarding the Services, their performance, sales or pricing, legal notices, disclaimers or proprietary notices such as copyright or trademark symbols, logos, that the you do not own or have express permission to modify;

2.2.2 Decompile, reverse engineer, or disassemble the content;

2.2.3 Use the Services in any way that is unlawful, or harms Sareetree.Com or any other person or entity, as determined Sareetree.Com’s sole discretion;

2.2.4 Using any engine, software, tool, agent or other mechanism (such as spiders, robots, avatars, worms, time bombs, Easter eggs, cancel bots, intelligent agents, etc.) to navigate or search the Platforms;

2.2.5 Make false or malicious statements against the Services, the Platform or Sareetree.Com;

2.2.6 Post, copy, submit, upload, distribute, or otherwise transmit or make available any software or other computer files that contain a virus or other harmful component, or otherwise impair or damage the Platform and/or Services or any connected network, or otherwise interfere with any person or entity's use or enjoyment of the Platform and/or the Services;

2.2.7 Engage in any form of antisocial, disruptive, or destructive acts, including “flaming,” “spamming,” “flooding,” “trolling,”, “phishing” and “griefing” as those terms are commonly understood and used on the internet; or

2.2.8 Post or upload any content that is libelous, defamatory, abusive, threatening, harassing, hateful, and offensive or otherwise violates any law or right of any third-party.

2.3 Do not host, display, upload, modify, publish, transmit, update or share on or through the Platform, any information that:

2.3.1 belongs to another person and to which they do not have any right;

2.3.2 is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, podophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating to or encouraging money laundering or gambling, or otherwise harmful in any manner whatsoever;

2.3.3 harms minors in any way;

2.3.4 infringes any patent, trademark, copyright or other proprietary rights;

2.3.5 violates any law for the time being in force;

2.3.6 deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;

2.3.7 impersonates or defames another person; or

2.3.8 contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource.

2.4 You are solely responsible for maintaining the confidentiality of your account Information and for restricting access to your computer or mobile or other similar device to prevent unauthorized access to their account. You are requested to safeguard your password and your account and make sure that others do not have access to it. It is the you responsibility to keep your account Information current and accurate. You agree to: (a) immediately notify Sareetree.Com of any unauthorized use of the account or any other security breach; and (b) ensure that they exit from their account at the end of each session. Sareetree.Com will not be liable for any loss or direct or indirect damage arising from the User’s failure to comply with these conditions. You may be held liable for any losses incurred to Sareetree.Com or any other user due to unauthorized use of your account, resulting from the failure to keep your Account Information secure and confidential.

2.5 You will not be involved in the transmission of sensitive and personal information, including but not limited to Account Information (collectively “SPI”), which falls within the ambit of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, while accessing or using the Platform.

2.6 You represent and warrant to Sareetree.Com that: (a) you are 18 (eighteen) years of age or older; (b) your use of the Platform and/or Services will not violate any applicable law or regulation; and (c) all information that is submitted to Sareetree.Com in connection with the Platform and/or Services is true and accurate.

 

1. CONTENT ON PLATFORM

3.1 All information, content and material contained on the Platform are and continue to be Sareetree.Com’s or relevant third-party intellectual property. Further, all trademarks, services marks, trade names and trade secrets in relation to the Platform whether or not displayed on the Platform, are proprietary to Sareetree.Com or relevant third party. No information, content or material from the Platform may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without our express written permission. Any unauthorized use terminates the permissions granted in these Terms.

3.2 The contents of Services, information, text, graphics, images, logos, button icons, software code, interface, design and the collection, arrangement and assembly of the content on the Platforms or any of the other Services are the property of Sareetree.Com or its affiliates or relevant third party (“Content”), and are protected under copyright, trademark and other applicable laws. The User shall not modify the Content or reproduce, display, publicly perform, distribute, reverse engineer or otherwise use the Content in any way for any public or commercial purpose or for personal gain.

3.3 Sareetree.Com authorises you to view and access Content solely for identifying Products, carrying out purchases of Products and processing returns and refunds, in accordance with Return and Refund Policy. Sareetree.Com, therefore, grants to you a limited, revocable license to access and use the Services. This license does not include a permission for carrying out any resale of the Products or commercial use of the Content, any collection and use of product listings, description, or prices, and, any derivative use of the Platforms or of Content.

3.4 You hereby grant Sareetree.Com a royalty-free, perpetual, irrevocable, non-exclusive right and license to adopt, publish, reproduce, disseminate, transmit, distribute, copy, use, create derivative works from, display worldwide, or act on any material, review, feedback, comments etc., posted by you on the Platform without additional approval or consideration in any form, media, or technology now known or later developed, for the full term of any rights that may exist in such content, and the you waive any claim to the contrary over all feedback, comments, ideas or suggestions or any other content provided by them Sareetree.Com through the Platform.

 

1. MANNER OF USE OF PLATFORM

4.1 Display of Products for purchase on the Platforms is merely an invitation to offer. An order placed by you for purchase of a Product constitutes an offer. All orders placed by you on the Platforms are subject to the availability of such Product, Sareetree.Com’s acceptance of you offer and your continued adherence to these Terms. You acknowledge and undertake that you are accessing the Services provided on the Platform and are transacting at your own risk and are using your best judgment before entering into any transactions through the Platform. You may place the orders on the Platform for the products and at the price indicated therein.

4.2 You agree and acknowledge that you will have to make the requisite payment for the Services availed by them on the Platform. Sareetree.Com accepts online payments using either credit card, debit card, net banking, digital wallets or other payment options as made available by the Platform from time to time. The payments made by you through the Platform for the purchase of the Products, is subject to the Fees and Payment Policy.

4.3 Upon payment of the consideration for the Products or undertaking to pay for the Product (in case of cash on delivery), the Product shall be delivered to you, in accordance with the Delivery Policy.

4.4 All information in relation to third parties, including sellers and the Products as available on the Platforms (“Third Party Information”) are provided solely for reference Sareetree.Com is not endorsing the Third Party Information and is not responsible for any errors and representation nor is it associated with it and you access the Third Party Information at the your own risk.

4.5 If you may cancel any order made on the Platform, return the Products purchased on the Platform as per Cancellation, Returns and Refund Policy.

 

1. DISCLAIMER OF WARRANTIES

5.1 Sareetree.Com will try to make access to and use of the Platform error-free. However, your access to the Platform may be suspended or restricted to allow for repairs, maintenance, or for introduction of new facilities or services. Please note that Sareetree.Com does not take responsibility for any access or use problems that arise from internet related issues at your end. Sareetree.Com reserves at all times, the right, at its sole discretion, to refuse access to the Platform, terminate accounts, remove or edit content at its discretion.

5.2 The Platform may contain user generated content which Sareetree.Com does not pre-screen and which contains views that may be opinions of users and also of experts. Sareetree.Com does not claim any ownership rights to the text, files, images including photos, videos, sounds, musical works or any user generated content that you may submit or publish on the Platform. After posting any UGC on the Platform, you continue to own the rights that they may have in that UGC, subject to the limited license set out herein below. Sareetree.Com will do its best to monitor, edit or remove such user generated content where it considers it appropriate or necessary to do so. Sareetree.Com does not promise that any user generated content on the Platform is accurate, complete or updated, that it will not offend or upset any person or that it does not infringe the intellectual property rights of third parties. 

5.3 As a means to assist you in identifying the Products of your choice, Sareetree.Com provides visual representations on the Platforms including graphics, illustrations, photographs, images, videos, charts, screenshots, infographics and other visual aids. While reasonable efforts are made to provide accurate visual representations Sareetree.Com disclaims any guarantee or warranty of exactness of such visual representation or description of the Product, with the actual Product ultimately delivered to you. The appearance of the Product when delivered may vary for various reasons.  

5.4 The Services included on or otherwise made available to you through the Platforms are provided on an “as is” and “as available” basis without any representations or warranties, express or implied, except if otherwise specified in writing. Sareetree.Com does not covenant or warrant that:

5.4.1 the Services will be made available at all times;

5.4.2 the operation of the Platform, including the functions contained in any content, information and materials on the Platform or any third-party sites or services linked to the Platform will be uninterrupted, timely or error-free, that the defects will be rectified, or that the Platform or the servers that make such content, information and materials available are free of viruses or other harmful components

5.4.3 the Content available on the Platforms is complete, true, accurate or non-misleading; and

5.4.4 the Products are of specified merchantability, merchantable quality and fit for use for a particular purpose.

Subject to any liabilities we liable to pay order amount only.

 

1. INDEMNIFICATION AND LIMITATION OF LIABILITY

6.1 You agree to indemnify, defend and hold harmless Sareetree.Com, its affiliates, officers, directors, employees, consultants, licensors, agents, and representatives from and against any and all third- party claims, losses, liabilities, damages, and/or costs (including reasonable attorney fees and costs) arising from the your access to or use of the Platform or the Services, violation of these Terms, or infringement of any intellectual property or other rights of Sareetree.Com or any third-party.  Sareetree.Com will notify the you promptly of any such claim, loss, liability, or demand, and in addition to the foregoing, you agree to provide Sareetree.Com with reasonable assistance, at their expense, in defending any such claim, loss, liability, damage, or cost. 

6.2 To the fullest extent permitted by law, in no event shall Sareetree.Com or any of its directors, officers, employees, agents or content or service providers (collectively, the “Sareetree  Representatives”) be liable to you for any direct, indirect, special, incidental, consequential, exemplary, special, remote or punitive damage, including, but not limited to damages for loss of profits, goodwill, use, data or other intangible losses arising from, or directly or indirectly related to, the use of, or the inability to use, the Platform or the content, materials and functions related thereto, the services, provision of information via the Platform, lost business, even if such Sareetree.Com Representatives have been advised of the possibility of such damages.

6.3 In no event shall Sareetree.Com Representatives be liable for:

6.3.1 the use or inability to use the Platform and/or the Services;

6.3.2 any content posted, transmitted, exchanged or received by or on behalf of any user or other person on or through the Platform;

6.3.3 any unauthorized access to or alteration or transmissions of SPI or other user data; or

6.3.4 any other matter relating to the Platform or the Services.

6.4 Sareetree.Com is neither liable nor responsible for any actions or inactions of the other users of the Platform or any breach of conditions, representations or warranties by them. Sareetree.Com is not obligated to mediate or resolve any dispute or disagreement amongst two or more users of the Platform.

6.5 None of the directors, officials or employees of Sareetree.Com shall be personally liable for any action in connection with the Platform or the Services.

 

1. ACCESS OUTSIDE THE REPUBLIC OF INDIA

7.1 Sareetree.Com makes no representation that the content on the Platform is appropriate to be used or accessed outside the Republic of India. Your use or access the Platform from outside the Republic of India, do so at their own risk and are responsible for compliance with the laws of such jurisdiction. These Terms do not constitute, nor may these Terms be used for or in connection with any promotional activities or solicitation by anyone in any jurisdiction in which such promotional activities or solicitation are not authorized or to any person to whom it is unlawful to promote or solicit.

 

1. COMMUNICATION AND UNSUBSCRIPTION

8.1 You hereby understand that with your registration onto the Platform, you may receive notifications from Sareetree.Com in the form of SMS messages on their registered mobile number or e-mails. These notifications could relate to their registration, transactions that they carry out through the Platform and/or promotions. Further, Sareetree.Com may also send notifications and reminders to them with respect to their activity on the Platform, in relation to the Services. Please note that while Sareetree.Com endeavours to provide these notifications and reminders to you, Sareetree.Com does not provide any guarantee and shall not be held liable or responsible for any failure to send such notifications or reminders to you. The User can unsubscribe / opt-out from receiving communications, newsletters and other notifications from Sareetree.Com at any time by following the procedure set forth on the Platform. 

 

1. TERM AND TERMINATION

9.1 These Terms shall be effective from the date of their publication on the Platform.

9.2 Sareetree.Com reserves the right to suspend or terminate its Services in the event of breach of any terms contained in these Terms, misrepresentation of information, any unlawful activity by you or if Sareetree.Com is unable to verify or authenticate any information submitted by you.

9.3 You may terminate the Agreement at any time by discontinuing the use of the Platforms or Services. By terminating the usage or the agreement you will be obligated to pay for a Product purchased on the Platforms, or any other obligation which has accrued, or is unfulfilled and relates to the period, prior to termination.

 

1. FORCE MAJEURE

10.1 Sareetree.Com will not be held responsible for any delay or failure to comply with its obligations if the delay or failure arises from any cause which is beyond Sareetree.Com’s reasonable control.

 

1. WAIVER

11.1 No provision in these Terms will be deemed waived and no breach excused, unless such waiver or consent is in writing and signed by Sareetree.Com. Any consent by Sareetree.Com to, or waiver of a breach by the User, whether expressed or implied, will not constitute consent to, waiver of, or excuse for any other different or subsequent breach. Subject to any liabilities we liable to pay order amount only.

 

1. SEVERABILITY

12.1 If any provision of these Terms is held by a court of competent jurisdiction to be unenforceable under applicable law, then such provision will be excluded from these Terms and the remainder of these Terms will be interpreted as if such provision were so excluded and will be enforceable in accordance with its terms; provided however that, in such event, these Terms will be interpreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction.

 

1. GRIEVANCE REDRESSAL

13.1 The User may submit any grievance with respect to the Platform or the Services, including with respect to any abuse on the Platform, including any discrepancies or grievances with respect to processing of information.

info.sareetree@gmail.com

 

1. GOVERNING LAW AND DISPUTE RESOLUTION

14.1 These Terms, all transactions consummated between you and Sareetree.Com and the relationship between you and Sareetree.Com is governed by the laws of India, without reference to any conflict of laws principles and with an exclusive jurisdiction to the courts of SURAT.

 

In order to use Saree Tree you have to accept the following terms and conditions. We reserve the right to add, delete, and update these terms and conditions at any time.

• The user may carefully read all the information on products and services as provided in relevant sections.
• All products are checked, screened, and assured by us to ensure that the products are of the standard, quality, design, composition, style, or model that they are representative of.
• The prices and availability of products are subject to change without prior notice at the sole discretion of Saree Tree.
• We reserve the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The payment shall be refunded and the User shall be informed of the same.
• If a non-delivery or late delivery occurs due to a mistake by the user (i.e. wrong or incomplete name or address or recipient not available) any extra cost spent by Saree Tree for re-delivery shall be claimed from the User placing the order.
• The User agrees to give accurate, authentic, and true information. Saree Tree reserves the right to confirm and validate the information and other details provided by the user at any point in time. If any such User details are found not to be true wholly or partly, Saree Tree has the right in its sole discretion to reject the registration and debar the user from using the services of Saree Tree and/or other affiliated websites without prior intimation whatsoever.    
• Saree Tree reserves the right to BLOCK/BLACKLIST any customer for any reason without notice/intimation - will not accept/process order of these customers (Will refund if pre-paid orders are placed by these customers without any notice/intimation). Reasons can be many including but not limited to, a customer returning the products frequently, a customer trying to use his influence owing to his position/profession, a customer returning the products after use, a customer not accepting COD orders, customers raising a PayPal Transaction Dispute without sharing the concern with Saree Tree, etc. leading to or capable of leading to a monetary/reputation loss to Saree Tree.
• Saree Tree will not be liable for any type or kind of credit card fraud. The liability to use a card fraudulently will be on the user and the ones to 'prove otherwise' shall be exclusively on the user. The user must exclusively use his/her own card on the site.
• Saree Tree shall not be liable for any delay/non-delivery of ordered goods by the flood, fire, wars, acts of God, or any because that is beyond the control of us.
• The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian.
• Saree Tree shall not entertain any complaints after 7 days, once the order is delivered.
• If the user has any questions, doubts, or confusion in regard to any of the terms & conditions set out herein he should seek clarifications from us through email: sareetree@gmail.comand should wait for a written clarification before using the service.
• If a non-delivery or late delivery occurs in any case then Saree Tree is not liable to pay/refund any amount more than the order value of a customer.

• We accept the return within 7 working days. All one needs to do is drop an email to sareetree@gmail.comor contact us on +91 9662090990 and we will arrange a return pick up (it is charged, for more details please read Return & Exchange Policy) if the service is available for you. If a return pick-up service is not available, one has to send it back to us through any courier service (we will deduct INR 200 /. from your total refunded amount).
• On receipt, in case it is noticed that the outer packing of the product is damaged or tampered with, immediately verify the quality/quantity of the product against the invoice, before accepting the package from the courier agency. In case of any discrepancy, either refuse to accept delivery or accept delivery only after putting a suitable remark on the proof of delivery. Customers should also lodge a proper complaint with the local office of the courier agency, so that Saree Tree may peruse the same in future, so as to avoid such occurrences in the future.
• In case of receipt of a product in damaged condition or, with a manufacturing defect or a wrong product has been received, kindly contact us at info.sareetree@gmail.com or contact us on +91 9662090990, within 24 hours of receipt of the product.
• Return will not be available when the During in SALE And OFFERS
• If your order is above 3500 Or 2 KG Weight then you have to make advance payment

• MISBEHAVE ACTION - We take the safety and well-being of our call operators very seriously. Any customer who abuses our call operators on a call in any manner will not be tolerated. Our operators are trained to handle a wide range of situations in a professional and courteous manner, and we expect our customers to treat them with the same level of respect.
  
  In the event that a customer does abuse one of our call operators, we reserve the right to file a complaint against that customer. This may include sharing their contact information and any other relevant details with law enforcement or other appropriate authorities.
  
  We will make every effort to protect our call operators from any form of harassment or abuse, and we will take appropriate action to ensure that such behavior is not tolerated on our platform.