Return & Exchange Policy

We Believe In Satisfying And Delighting Our Customers. We Are Always Looking Forward To Giving You The Best Of Products At The Best Of Prices And With The Best Of Hopes That We Continue Our Relations Till Time Abides With Your Love For Things Indian! However, If Due To Some Unforeseen Situation You Require The Return Of The Product Then The Following Terms Apply For A Mutually Consented Return.

- RETURN ACCEPT ONLY IN CASE -

Products That You Received In The "Damaged/Defective/Broken" Condition.

Please Provided Unboxing Video

  1. If You Want To Exchange A Product You Have To Mail Us On info.sareetree@gmail.com Or Call Our Customer Care No. +91 9662090990 Within 24 Hours Customer Needs To Raise Request For Exchange After 7 Days Customer Are Not Eligible For Any Type Of Exchange.
  2. In Case If You Received A Defective Product From Our Side Than We Will Give You Exchange. T&C Applied

2.1 If You Received A Defective Product From Our Side For Claim You Must Send a Pre-Opening Video Within 24 Hours If Your Not Able To Provide Pre-opening Video of Wrong Product/Parcel, We Can Not Pass Your Claim For Wrong Product.

2.2 For Claiming The Wrong Product / Different Product / Damaged Product / Defective Product, The Customer Needs To Provide An Unboxing Video Of The Received Package Covering All Sides Of The Outer Packaging And Inner Items In A Single Frame (Without Any Cuts Or Joints In The Video). Shipping Labels And Other Details Must Be Clearly Visible In The Video.

  1. From The Day You Receiving The Package. We, Will, Validate Your exchange Request, Only After We Authorize It.
  2. You Have To Agree To Our Return Policy Before You Purchases Any Product From Our Store.
  3. Shipping And Cod Charges Are Non-refundable.
  4. For Co-Ords Sets, Gown & Anarkali We Will Exchange Only For Size Issues With Same Product Only. We Will Not Exchange Product For Likes & Dislikes.

Q 1. How to Return the Product?

Ans 1. If Customer wants to Return Respected Product, " Customer has to Handle Return courier process by Customer him/her Self through ANY LOCAL COURIER COMPANY"

(Send Return Parcel to us on our Address by Customer him/her self) & Return Courier Charges will be payable by the Customer. (Shipping Courier Charge Will Not Refund on Refund Product Amount.)

Q 2. What Is Exchange?

Ans 2. We Can Exchange Product with Same Amount or Difference Amount Product (Difference Amount Will Pay by Customer If Customer Choose Less Amount Product, We Can Settle Remaining Amount from Our Side as Well). ONLY ONE TIME EXCHANGE IS POSSIBLE.

Kindly Mention Your Order Id On Parcel.

* The Product Should Have The Original Packaging And Tags In Place. Items Without The Original Tags Will Not Be Accepted. Keep In Mind That You Must Send The Slip And Product Bag Of The Product With The Return Parcel, If You Do Not Send The Slip And Product Bag, We Will Not Be Able To Help You.

* Sarees With Fall And Edging Would Not Be Accepted For Return Or Exchange.

* Customised Products Cannot Be Returned Or Exchanged

* Note : Products Bought During Sale Or If You Use Any Kind Of Coupon Or Discount Code Of Offer Are Non-Returnable, Non-Refundable & Non-Exchangeable.

 

Note- We Do Not Offer Any Type Of Reverse Pickup Service From Our Side In Both Case You Have To Courier Parcel At Our Warehouse Address. Courier Charges Needs To Be Paid By Customers.

  • Once We Received Your Product At Our Warehouse Your Product Will Be Sent For (Qc) Quality Check After Verifying Your Parcel From Our Side We Will Process Your Request As Well.
  • Disclaimer : Model Images Are Only Representative. Slight Variation In Colour, Fabric & Work Is Possible Due To Lightings & Flash While Photo Shoot.
  • Note : Decoration Material Like Tassels, Purse, Jewellery, And Any Other Accessory Showing In The Image Are Not Included With The Product Always Check Description Before Purchase.
  • Note: Any Dispute Arise Between The Parties, Only Surat Court Have Jurisdiction To Settle The Dispute.

SAREE TREE

STORE ADDRESS : 533, 5TH FLOOR, D R INDIA TEXTILE HUB, B/H RAGHUVIR BUSINESS EMPIRE, ARCHANA SCHOOL ROAD, PARVAT PATIYA, SURAT, GUJARAT, 395010

Customer Care No. : +91 9662090990